Privacy Policy

Introduction

Privacy Notice for Ehden Medical

Effective Date: 10/14/2024

At Ehden Medical, we are committed to protecting the privacy of our clients. This Privacy Notice explains how we collect, use, and safeguard your personal information in compliance with applicable laws and regulations.

Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, address, phone number, and email address.
• Health Information: Medical history, treatment details, and relevant health-related information necessary for the provision of our services.
• Payment Information: Credit card details, billing information, and transaction history.
• Marketing Preferences: Information on your preferences regarding receiving marketing communications from us.

How We Use Your Information

The information we collect is used for the following purposes:

• Providing Services: To assess and provide the medical and aesthetic treatments you request.
• Client Communication: To communicate with you regarding appointments, treatment plans, and follow-ups.
• Billing and Payments: To process payments for services rendered.
• Marketing and Promotions: With your consent, we may use your contact information to inform you of special offers, events, or new services.
• Legal Compliance: To comply with legal obligations, such as record-keeping and reporting requirements.

How We Protect Your Information

We take the security of your personal information seriously. We implement various safeguards to ensure the protection of your data, including:

• Data Encryption: We use secure systems to encrypt sensitive information.
• Access Controls: Only authorized personnel have access to your personal data.
• Secure Storage: Physical and electronic records are stored securely to prevent unauthorized access.

Sharing Your Information

We will not share, sell, or rent your personal information to third parties except in the following situations: With Your Consent: We may share information with third-party providers or partners with your explicit consent.

• Service Providers: We may share data with third-party service providers who assist us in delivering services, such as payment processors or IT support, under strict confidentiality agreements.
• Legal Obligations: We may disclose your information if required to comply with applicable laws, court orders, or legal processes.

SMS Communications

• Use of SMS Communications: We may use your phone number to send SMS messages related to appointments, service updates, and promotional offers, where you have provided your consent to receive such communications.
• Your Choices and Rights: You may opt out at any time by replying “STOP.” For assistance, reply “HELP” or contact us through our website. SMS consent is not a condition of purchase. Mobile numbers will not be shared with third parties for marketing purposes.

Your Rights

As a client, you have the right to:

• Access: Request access to the personal information we hold about you.
• Correction: Request corrections to any inaccuracies in your personal data.
• Deletion: Request the deletion of your personal information, subject to certain legal obligations.
• Marketing Preferences: Opt-out of marketing communications at any time.

Retention of Information

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including compliance with legal and regulatory requirements.

Updates to this Privacy Notice

We may update this Privacy Notice from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on our website with the effective date of the change.

Contact Us

If you have any questions or concerns regarding this Privacy Notice or how your information is handled, please contact us at info@ehdenaesthetics.com or call/text us at 518-244-3558.